QR code creation, compliant webpage generation, local rep services, and secure document hosting for Chile market access
Chile’s new SUBTEL QR code rules require public compliance information for approved products on Spanish language websites.
SUBTEL requires certain telecommunications and electronic products sold in Chile to display a QR code on their packaging.
Each product model must have its own compliance page showing identification details and approval references.
The page must clearly identify the responsible company in Chile for regulatory and compliance matters.
* These requirements are part of SUBTEL’s efforts to improve transparency, traceability, and regulatory enforcement.
Before February 22, 2026
From February 22, 2026
* Compliance with SUBTEL requirements is mandatory for applicable products sold or distributed in Chile.
Under SUBTEL Compliance rules, foreign manufacturers or brand owners must designate a local representative in Chile to handle regulatory and compliance responsibilities.
The local representative is responsible for:
The client supports manufacturers by facilitating local representation arrangements required for SUBTEL compliance.
This includes:
* Local representation requirements may vary depending on product category and approval pathway.
Overview of platform features used to support regulatory compliance information.
Compliance documents, certificates, and reports are stored using secure hosting infrastructure.
Compliance information is managed within a centralized system to support consistent access and updates.
Public compliance pages may be configured to be non-indexed and accessible primarily for regulatory verification.
Compliance information is managed within a centralized system to support consistent access and updates.
Common questions related to SUBTEL QR and public compliance requirements.
SUBTEL requires specific telecommunications and electronic products sold or distributed in Chile to display a QR code. This code must link to a public webpage containing the required regulatory and compliance information for the product. The QR code ensures traceability and transparency, allowing consumers and authorities to verify the product’s compliance.
The QR code requirement applies to all telecommunications and electronic products sold in Chile, including but not limited to mobile phones, computers, consumer electronics, and other wireless devices. Products falling under SUBTEL’s regulations must provide the necessary product details and certifications accessible via the QR code.
The SUBTEL QR code regulation will take effect starting February 22, 2026. All products distributed in Chile after this date must comply with the QR code requirement, including providing a public compliance webpage linked from the product’s QR code.
The public compliance page, accessible via the QR code, must display:
Product model name and details
Compliance certifications and declarations (e.g., CONAF, RoHS, etc.)
Regulatory body approval (SUBTEL certification)
Manufacturer and local representative details
The page must be easily accessible and provide all necessary data to ensure transparency for regulators and consumers.
Yes, a single QR code can cover multiple product models if they share common characteristics, certifications, and regulatory approval details. However, each model must be properly listed on the compliance page, ensuring that the QR code links to all the relevant data for each variant under the same approval.
Products that fail to meet SUBTEL’s QR code requirements could face serious consequences, including:
Market recall or withdrawal from sale
Fines or penalties imposed by regulatory authorities
Inability to clear customs or enter the Chilean market
Reputational damage to the manufacturer and its distributors
It is crucial for manufacturers to ensure compliance with these regulations to avoid delays, penalties, and customer trust issues.
* Submission of this form does not constitute regulatory approval or certification.
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